Privacy Policy

This Privacy Policy explains how Just Winging It AI, LLC, doing business as Just Winging It .AI ("Just Winging It .AI," "we," "us," or "our"), collects, uses, and protects personal information when you visit our website, contact us, or use our services. We are an AI-integration company based in Mt. Juliet, Tennessee.

1. Information we collect

We collect only the information we need to respond to you and deliver our services:

• Contact information you provide directly — your name, business name, phone number, and email address — when you call us, text us, submit a form on this website, or otherwise reach out.
• Communication content — the substance of calls, text messages, emails, and form submissions exchanged with us, including with our AI assistant.
• Service data — information you share so we can scope, build, and operate the automations and services you engage us for.
• Basic technical data — standard server logs such as IP address and browser type, collected to keep our website secure and working.

2. How we use information

We use the information we collect to respond to your inquiries, schedule and confirm appointments, provide customer support, deliver and operate the services you have requested, and meet our legal and accounting obligations. We do not use your information for third-party advertising.

3. Text messaging (SMS) program

If you contact Just Winging It .AI by phone or through this website and provide your mobile number, we may send you text messages. We send SMS only to people who have given us their phone number and explicitly agreed to be texted — either verbally during a call with our team or our AI assistant, or by submitting a form on this website that requests SMS consent.

Types of messages. Our text messages are limited to:

• Account notifications — appointment and consultation confirmations, scheduling updates, and status updates tied to a service you requested.
• Customer care — two-way support conversations, answers to questions you asked, and information you requested.

We do not send marketing, promotional, or advertising text messages. Message frequency varies based on your interactions with us. Message and data rates may apply, depending on your mobile carrier and plan.

Opting out. You can opt out of text messages at any time by replying STOP to any message from us. You will receive a single confirmation that you have been unsubscribed, and we will send no further texts unless you opt in again. Reply HELP to any message, or use the contact details below, for assistance. Mobile carriers are not liable for delayed or undelivered messages.

No sharing of mobile data. No mobile information, phone numbers, or SMS opt-in consent will be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. SMS opt-in consent is never shared with third parties. Phone numbers collected for text messaging are used solely to deliver the service-related messages described above.

4. Cookies and website analytics

Our website uses only the cookies required for the site and the client portal to function, such as session and security cookies. We do not use third-party advertising cookies or sell browsing data.

5. How we share information

We do not sell or rent your personal information. We share it only with service providers that help us operate — for example, communications, payment, and hosting providers — and only to the extent they need it to perform that work for us, or when required by law. As stated above, mobile phone numbers and SMS opt-in consent are never shared with third parties for their own marketing.

6. How we store and protect information

Personal information is stored on infrastructure we operate and control, protected by access controls, encryption in transit, and other reasonable safeguards. No method of transmission or storage is perfectly secure, but we work to protect your information and to limit access to those who need it.

7. Data retention

We keep personal information only as long as needed for the purposes described in this policy, to provide our services, and to meet legal, tax, and accounting requirements. You may ask us to delete information that we are not required to retain.

8. Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of text messages at any time as described in Section 3. To make a request, contact us using the details below. We will respond within a reasonable time.

9. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be reflected here before they take effect.

11. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us: